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Our Customers

FAQs

  • By phone or WhatsApp (+689 87 288 777), every day of the week from 8:00 a.m. to 5:00 p.m., Polynesian time. By email to aquasafari@mail.pf

  • Simply follow the “Book online” link and let yourself be guided. Our reservation platform is completely secure.

    Or if you prefere, you can contact us by phone/WhatsApp +689 87 288 777 and by email aquasafari@mail.pf

  • Yes of course. You will not be charged any fees if this cancellation occurs more than 24 hours after the reservation.
    For a private tour, you need cancel 72 hours before the tour 

  • None, you just need to be able to walk.

  • Absolutely not !
    You just need to know how to walk! You breathe as if you were in the open air.

  • The minimum age is 6 years old and there is no maximum. You just have to be able to walk!

  • Just wear your swimsuit!
    You can use lycra tee shirt, if you want.
    We will provide you with a towel, drinks and snacks.
    The platform where the activity takes place is covered. So you don't have to wear sunscreen. If you want to use it, consider buying biodegradable sunscreen so as not to pollute the lagoon!

  • Absolutely not ! Our teams regularly “clean” the sandy bottom to remove pieces of dead coral.

  • You will stay in the water for 30 minutes.
    The entire activity lasts approximately 2 hours from the time you are picked up from your accommodation until your return.

  • Yes, without any problems! The helmets are large enough for you to keep

    .your glasses on

    You can use contact lenses too

  • Yes of course !
    On the other hand, be aware that you will be offered a package of photos of your underwater adventure. You will be able to keep a souvenir of your wonderful experience.

  • The site is located in a coral garden. Very full of fish, you will see many different species of multi-colored fish: butterfly fish, flute fish, triggerfish, damsel...as well as the very famous clown fish in its anemone. Very often a stingray will circle around you for an unforgettable show!

  • Transfers from your accommodation are included in the price.
    However, if you would like to visit us, our brand new center will open in November 2024. It's located in Tiipoto at the entrance to Vaitape.

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